Contact & support

Last updated: 24 October 2026

Get in touch

Questions about your order, delivery or a return? Email us at [email protected]. We reply within 1-2 business days.

Please include your order number, which you'll find in your order confirmation email.

Where is my order? Use the tracking number in your shipping email. Delivery usually takes 10-20 business days. See our shipping policy.
Want to return it? You have 30 days. See returns & refunds.
Something wrong with your product? Email us a photo or video and we'll replace or refund it.

Starnest
CVR no. 45064026
c/o Marcus Hansen, Mosevej 6, 3500 Værløse, Denmark
Email: [email protected]